Privacy policy

We are aware of and we share the growing concern of Internet users regarding the widespread distribution of their personal information, and we take great measures to protect our customers and visitors’ privacy.

This Privacy Notice tells you what to expect in relation to personal information about you which is collected, handled and processed by Caphyon SRL.

Caphyon SRL., located in EU, Romania, Craiova, Str. Ana Ipatescu, Nr. 51 is the Data Controller.

We acknowledge and agree that any personal data of yours that we handle will be processed in accordance with all applicable data protection laws in force from time to time. From 25 May 2018, the General Data Protection Regulations (“GDPR”) apply.

This website may contain links to other sites. Caphyon Ltd. is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies to information collected by this website and our web browser extension named “Wattspeed”.

These measures, along with our belief that it is up to the individual to determine who receives and what may be done with their personal information, ensure that any information submitted on our site will be kept confidential. If you have any questions or concerns, please contact us.

The information we may collect

The information about you we may collect, hold and process is set out below:

For Website Users

The following information is gathered automatically via analytics tools, from your browser:

  • Browser/User Agent, type of device and OS
  • Referrer URL
  • Anonymised IP address
  • Website navigation information

The data collected is processed anonymously, without matching it to a specific individual or merging it with data from other tools.

For Service Users:
  • Information that you provide directly, within the scope of using the Service:
    • Your Registration email address
    • Your encrypted account password
    • *Personal Information for payment, or trial activation purpose
    • **Personal Information within your User Data, for the scope of processing in the course of providing the Service

    *Personal Information includes: name, email address, delivery address, payment details. This information is provided directly by you, via industry standard SSL encryption. It is further collected and used only for the specific scope of processing your payment, or trial activation, directly by Caphyon S.R.L., or by our authorized processor Paddle, in compliance with the legislation in force, including GDPR.

    **Personal information includes: email address, name and / or encrypted account password that you provide as User Data.

  • Information collected automatically:
    • Time and location of accessing the Service
    • Service navigation information
    • User Data, that you submit in the Account manually or by making the connection with an external data supplier of your choice (such as Google Analytics, Google Search Console, Facebook, Twitter). Your credentials for the external data supplier are not shared with the Service during the authorization.

    This information is processed internally by Caphyon, for the purpose of providing the Service effectively and for internal statistics on Service usage, that help us make it more user-friendly.

Browser extensions
  • Your email address
  • User data (analytics about your extension usage and website activity on wattspeed.com and app.wattspeed.com)

Who can access your Personal Data

Caphyon has taken reasonable steps to ensure the reliability of its employees and external suppliers engaged in processing your Personal Data.

Your Personal Data is accessible only to Caphyon employees engaged directly in processing it, who have received the appropriate training and are subject to contractual obligations of information privacy, security and confidentiality.

Besides Caphyon employees, your Personal Data may be accessed occasionally by Caphyon external suppliers of billing, IT and support and communication services, under strict information access and process policies according to the Data Protection legislation in force.

Besides Caphyon employees, your Personal Data may be accessed occasionally by Caphyon external suppliers of billing, IT and support and communication services, under strict information access and process policies according to the Data Protection legislation in force.

  1. Amazon Web Services Inc., for infrastructure service provided under Amazon Privacy Policy and GDPR Compliance Statement.
  2. Paddle.com Market Ltd., for billing service provided under Paddle Privacy Policy, GDPR Compliance Statement.
  3. Freshworks Inc., for customer communication service provided under Privacy Policy and GDPR Compliance Statement.

Sensitive Information

As defined under the GDPR Article 9, Sensitive Information, or special categories of personal data refers to personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

We do not collect or process any information which may be classified as Sensitive Information as described under GDPR.

Right to Information

Your trust is very important to us. You may always enquire about your Personal Data that we collect, and request information about the source from which we received it, and reasons for storing and processing it. This information will be provided on request by contacting our privacy officer at help@wattspeed.com.

Right to Rectification

As defined under GDPR Article 16, you can rectify the Personal Data, or complete eventually incomplete Personal Data that we have on file for you. You can send the request for rectification to our privacy officer at help@wattspeed.com.

Right to Portability

For the purpose of data portability, you can receive your Personal Data that we have on file for you in a structured, commonly used and machine readable format. You can send the request for the file to our privacy officer at help@wattspeed.com.

Right to Object

As defined under GDPR Article 21, you can object at any time to Caphyon or any external suppliers processing your Personal Data. The objection can be submitted in writing to our privacy officer. In the event you object to Caphyon or any external supplier processing your Personal Data, we will make reasonable efforts to make available a change in your configuration of use of the Service. If we are not able to make the change available within a reasonable period of time, without exceeding 30 business days, you may Terminate the Service under the Terms of Service.

Right to Erasure

Under GDPR Article 17 (right to be forgotten), you may request the erasure of your Personal Data based on the following grounds:

  • Your Personal Data is no longer necessary in relation to the purposes for which they were collected or otherwise processed
  • You withdraw consent on which the processing is based, and where there is no other legal ground for the processing
  • You object to the Personal Data processing pursuant to GDPR Article 21
  • Your Personal Data has been unlawfully processed
  • Your Personal Data has to be erased for compliance with a legal obligation in Union or Member State law
  • Your Personal Data has been collected in relation to the offer of information society services.

The request for your Private Data erasure can be submitted in writing to our privacy officer at help@wattspeed.com.

Email

We don’t like spam anymore than you do. If you contact us regarding one of our products, we never sell, trade, or otherwise share any of your private information with any other company or organization. We also do not send you email or postal mail unrelated to the products you are interested in.

Cookies

A cookie is a piece of data stored on your hard drive that references information about you on our servers. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use cookies to provide an enhanced browsing experience on our website. If you reject the cookie, you may have trouble accessing some features on our website. We do not use cookies to serve our website visitors with targeted content or to retarget them with ads on another website.

How we use the information

The above information is used to provide our services to you, our user. We also use your email address to send you updates only for the services/products you purchased from our website. We use Mailchimp as service provider for email automation campaigns, to deliver the above mentioned updates.

We do not share our customers personal data with any external company that might process it.

Third party connections

If needed, you can sync your Google Search Console data with Wattspeed. We won't enforce the connection with your Google Search Console, therefore you are the only one that decides if you let us access your data or not. Before giving access, we will need your consent. We will only read data from your account, we won't request access to modify your properties.

How we use your Google Search Console data:

  • To import URLs from your GSC properties into Wattspeed.
  • To show and correlate GSC statistics with performance data in the Overview report.
How we store your Google Search Console data:
  • Your data is stored securely into our database.
  • Your data is never shared with anyone else except you.
By syncing your Google Search Console account with Wattspeed, you agree that we may use your data anonymously in studies or statistics.

Does Caphyon sell or rent my Personal Data?

No, Caphyon does not sell or rent your Personal Data.

Will Caphyon send me emails?

From time to time, we may want to contact you with information about product announcements, software updates, and special offers. We also may want to contact you with information about products and services from our business partners. By creating an Wattspeed account, you agree to receive this type of emails. You may opt-out of such communications at any time by clicking the “unsubscribe” link found within Caphyon emails and changing your contact preferences.

How we hold the information

All the personal data we have is stored in our database, on physical servers located in the United States of America.

How secure is my Information?

Caphyon is committed to protecting the security of your Information and takes reasonable precautions to protect it. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information you transmit to us, including Personal Data and User Content; accordingly, you acknowledge that you do so at your own risk.

Personal Data that you provide us for billing purposes is processed securely via our authorized payments processor Paddle.

For Personal Data that you provide us for the technical scope of the Service, and under the User Data, we use SSL password encryption. All pages within your Account are served through a HTTPS protocol, while the connections you make between the Account and your external data suppliers are performed via OAuth standard protocol for authorization (your credentials for the external data supplier are not shared with the Service during the authorization). The data is stored securely on Amazon Web Service (AWS), who is compliant with the EU-US and Swiss-US Privacy Shield Framework and GDPR.

Upon Termination of the Service, we cease the processing of your Personal Data and User Data within a reasonable time which may not exceed 30 days. Following this time frame, the information which was collected and processed for a legitimate interest during the course of providing the Service will be archived and stored securely:

  • Financial records are kept for 10 years under financial legislation in force
  • User Data is kept for 6 months.

Should Caphyon become aware of any data security incident, we will immediately notify you regarding the incident and take reasonable steps to minimize the eventual harm on the Personal Data and / or User Data. The notification will take place via email.

We use industry-standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology.

Once we receive your data, we protect it on our servers using a combination of technical, physical, and logical security safeguards. The security of the data stored locally in any of our Software installed on your computing device requires that you make use of the security features of your device. We recommend that you take the appropriate steps to secure all computing devices that you use in connection with our Site, Software, and Services.

If Caphyon learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on the Site. Depending on where you live, you may have a legal right to receive such notices in writing.

How can I delete my Personal Data from Caphyon?

You can remove your Personal Data from Caphyon at any time by writing us a request over email at help@wattspeed.com. This is a free service.

We reserve the right to terminate your account with further notice, for different reasons like creating multiple free account.

How long is Personal Data retained?

You can remove your Personal Data from Caphyon at any time as described above. However, we may keep some of your Personal Data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations.

Your rights

You currently have the right at any time to ask for a copy of the information about you that we hold, for free. If you would like to make a request for information please email help@wattspeed.com.

In addition to this right of access, you also have the following rights: erasure, restriction of processing, objection and data portability.

Retention of your data

Your data will be retained for no longer than is necessary and in accordance with our Data Retention Policy.

Withdrawal of consent

If you have provided us with your consent to process your data, for the purpose of using our services/products, you have the right to withdraw this at any time. In order to do so you should contact us by emailing help@wattspeed.com.

Spyware

Wattspeed does not include "spyware".

Contact us

You may contact us with any questions relating to this Privacy Policy by email at help@wattspeed.com or by postal mail at:

Caphyon SRL Str. Ana Ipatescu No. 51 Dolj, Craiova, 200340 European Union, Romania